NEONCLOUD

Privacy Policy

Last updated: November 16, 2024

Introduction

At NeonCloud, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud computing services, website, and related services.

By using our services, you consent to the data practices described in this policy.

Information Collection

We collect several types of information for various purposes:

  • Personal Information (name, email address, phone number)
  • Usage Data (IP address, browser type, pages visited)
  • Technical Data (server configurations, performance metrics)
  • Payment Information (processed through secure payment providers)

Information Usage

We use the collected information for:

  • Providing and maintaining our services
  • Improving and personalizing user experience
  • Processing transactions
  • Sending administrative information
  • Security and fraud prevention

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations
  • Law enforcement when required by law
  • Business partners with your consent

Cookies Policy

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of Cookies We Use:

  • Essential cookies for service functionality
  • Analytics cookies for service improvement
  • Preference cookies for user settings

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • End-to-end encryption
  • Regular security assessments
  • Access controls and authentication
  • Data backup and recovery procedures

Your Rights

Under GDPR and CCPA, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Object to data processing
  • Data portability

Policy Updates

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

privacy@neoncloud.com
www.neoncloud.com/privacy